HOLIDAY INN EXPRESS SURPRISE BY IHG

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Key details

Hotel Overview and Details

16540 North Bullard Avenue, Surprise, Arizona, United States, 85374

Next door to Surprise Stadium

Perfect

9.1

9.6

/10

4.1

4.4

Loved by Holiday Inn Express Surprise By Ihg guests

Friendly staff
Spacious room
Fresh coffee
Great area

"Coming home from 3 weeks holidays in the US (CO, CA, AZ..) we had the best accessible hotelroom in this hotel."

helena_muc from Germany

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"easy access to surprise stadium and the city park."

Cassidy from United States

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"Very well kept and staff were very respectful and friendly."

Cheryl from United States

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Location

The Holiday Inn Express Surprise is located next to Surprise Stadium, the home of the Texas Rangers and Kansas City Royals Spring Training. Surrounded by golf courses and outdoor hiking and biking trails, the hotel provides easy access to nearby attractions. State Farm Stadium and Gila River Arena are also within close proximity, providing entertainment options for guests.

Rooms

The hotel offers 115 guest rooms, including 28 suites, with complimentary high-speed Internet access. Each room is equipped with a flat-screen TV, mini refrigerator, and microwave for convenience. Triple-sheeted beds and a selection of pillow types enhance the sleeping experience, catering to individual preferences.

Business Amenities

Business travelers will find 1,470 square feet of meeting space available, suitable for various events. The Desert Cactus Meeting Room is equipped with presentation technology for successful meetings. An on-site business center provides essential services such as printing and photocopying.

Dining

Guests can enjoy the free Express Start Breakfast, featuring a variety of popular morning choices. Off-site delivery options are available from local restaurants, ensuring diverse dining experiences. Nearby eateries include Red Robin Gourmet Burgers and Buffalo Wild Wings.

Wellness and Recreation

The hotel includes a heated outdoor pool, providing guests with a place to relax and unwind. A fitness center is available for guests who wish to maintain their workout routine while traveling. The pool area is open for leisurely use from 7:00 AM to 10:00 PM.

Highlights

Location: Next to Surprise Stadium

Rooms: 115 guest rooms and 28 suites

Business: 1,470 square feet of meeting space

Dining: Free Express Start Breakfast

Recreation: Heated outdoor pool

Parking: Complimentary self-parking available

Must-do experiences

Check out the Wildlife World Zoo for amazing animal encounters.
Taste the famous Sonoran hot dogs at La Marca's Food Truck.
Visit the Surprise Aquatic Center for family-friendly fun.
Explore the local art at the West Valley Art Museum downtown.
Stroll through the Surprise Farmers Market on Saturdays for local goods.

Location: Perfect

9.3/10Review score

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Highlights from guests

Guest ParkingEasy Parking

Plenty of parking spots made coming and going stress-free. I never had to hunt for a space, day or night.

Mike R. from Canada

Review on

DiningMorning Fuel

The free breakfast had a great selection. Waffles, eggs, sausage, and plenty of coffee got me going!

Sarah L. from United Kingdom

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Room FeaturesCool Retreat

The air conditioning was powerful. It kept my room icy cold, even on the hottest days.

David S. from Australia

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BathroomHot Shower

The shower had amazing water pressure. Plenty of hot water made for a relaxing start to each day.

Maria G. from Spain

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Choose Your Room Category

The hotel offers a range of accommodations including doubles, family rooms, and suites—plus breakfast, free cancellation, and special rates.

King Suite

2 persons

205 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

Standard Room

2 persons

205 sq. feet

2 King Size Beds

Shower

Coffee machine

room details

Standard King Room

2 persons

205 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Standard Room Two Queen Beds

2 persons

205 sq. feet

2 King Size Beds

Shower

Coffee machine

room details

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Room Availability and Pricing Calendar

Find available rooms and check today's best prices!

Facilities

This hotel provides premium amenities for a memorable and relaxed stay

Facilities: Perfect

9.3/10Review score

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Lift
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Hiking
Horseback riding
Cycling
Golf course
Fishing

Services

Laundry
Dry cleaning

Dining

Snack bar

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Leisure/ TV room
Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Hotel Location

16540 North Bullard Avenue, Surprise, Arizona, United States, 85374

Map view

16540 North Bullard Avenue, Surprise, Arizona, United States, 85374

City landmarks

Stadium

Surprise Stadium

2300 ft

Stadium

City of Surprise

2100 ft

Landmark

Surprise Tennis & Racquet Complex

3200 ft

Landmark

Arts HQ Gallery

4000 ft

Gallery

WHAM Community Art Center

2.0 mi

Landmark

Hollyhock Pool

2.7 mi

Nearby

Library

Northwest Regional Library

2000 ft

Restaurants

Menchie's Frozen Yogurt

4200 ft

14345 W Bell Rd

Explore Surprise

Surprise Stadium

9 minutes' walk

Home to minor league baseball games, this stadium offers a lively atmosphere and family-friendly events throughout the season.

City of Surprise

8 minutes' walk

The heart of Surprise features parks, corporate offices, and seasonal events like fairs and farmer's markets for all ages.

Surprise Tennis & Racquet Complex

12 minutes' walk

This complex hosts tennis matches and has courts for public use, perfect for sports enthusiasts looking to play.

Arts HQ Gallery

5-minute drive

A vibrant gallery showcasing local artists, offering rotating exhibits and art classes for the creatively inclined.

Hiking at White Tank Mountain Regional Park

35 minutes' drive

Perfect for thrill-seekers, the park offers scenic hiking trails and breathtaking views of the desert landscape.

Wellness at Spa Estique

12 minutes' drive

A relaxing spa offering various treatments, including massages and facials, ideal for solo travelers or couples seeking pampering.

Menchie's Frozen Yogurt

5-minute drive

A casual spot for sweet treats, featuring customizable frozen yogurt with an array of toppings; perfect for a family outing.

Pesto's Italian Cuisine

10 minutes' drive

An intimate eatery serving authentic Italian dishes like homemade pasta and pizza, ideal for couples or casual dining.

Surprise Community Theater

5-minute drive

Local theater featuring plays and musicals throughout the year; a great choice for family-friendly entertainment.

The Rhythm Room

15 minutes' drive

A live music venue with a diverse lineup, hosting jazz nights and other genres; a great night out for couples or groups.

Navigating city

City Centre

Surprise23 min · 1.2 mi

Airports

Phoenix Goodyear Airport (GYR)53 min · 21.9 mi

Phoenix Sky Harbor International Airport (PHX)85 min · 35.1 mi

Bus

Bus stop10 min · 2700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site for free.

Internet

is available in for free.

Breakfast

The hotel Holiday Inn Express Surprise By Ihg provides visitors with a free full breakfast.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

115

Former name

holiday inn express & suites surprise

Guest Reviews and Hotel Ratings

Honest Guest Feedback Based on Real Stays

Review score

Based on 355 verified reviews

9.3/10

Perfect

94%

Recommend

Breakfast

9.9/10

Cleanliness

9.4/10

Comfort

9.3/10

Facilities

9.3/10

Free Wi-Fi

8.1/10

Location

9.3/10

Paid Wi-Fi

8.9/10

Staff

9.3/10

Value for money

9.0/10

Pros

Clean property

Comfortable beds

Friendly staff

Good breakfast

Cons

Noisy guests

Firearm ban

Double billing

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Holiday Inn Express Surprise By Ihg

Is there a bar or restaurant on the premises for dining options?

10 February 2024

There isn't a bar or restaurant on-site, but plenty of dining options are available within a five-minute drive from the hotel.

What time is check-in after arriving?

25 March 2024

Check-in begins at 3:00 PM.

Are cribs available for infants upon request?

18 April 2024

Cribs can be provided based on availability and request. Please inform the front desk after making a reservation.

Do the guest rooms include a fridge and microwave?

5 May 2024

Yes, each room is equipped with a mini fridge, microwave, and a Keurig coffee maker.

What distance separates the hotel from the nearest airport?

21 June 2024

The hotel is approximately 41 minutes from the nearest airport.

Is it possible to check in ahead of the standard time?

30 July 2024

Early check-in may be requested, but it cannot be guaranteed. Calling the hotel on the day of arrival may provide additional information on room availability.

Can I cancel my reservation if needed?

12 August 2024

The last day to cancel a reservation is 72 hours before the scheduled arrival. Please contact your booking service for assistance.

What dining options are available for dinner if there is no room service?

8 September 2024

While room service isn't available, there is a Suite Shop on-site offering snacks, drinks, and frozen meals.

Are pets allowed at the hotel?

14 October 2024

Unfortunately, the hotel does not accommodate pets, except for service animals.

What are the available recreational facilities at the hotel?

29 November 2024

Guests can enjoy the hot tub and swimming pool, which are open daily from 8 AM to 7 PM.